Pricing

Competitive & Fair Pricing

We believe in keeping our pricing competitive, fair and transparent. The prices shown on our individual hire pages include everything you need for your booking, with no hidden setup or collection charges.

Your hire price includes:

• Delivery of your inflatable hire equipment*
• Full professional setup and installation
• Collection and pack-down after your hire
• Minimum £5 million public liability insurance

*Delivery charges apply to all postcodes and are calculated based on your location. The applicable delivery charge will be clearly displayed on our website when you check availability for your chosen date and postcode.

Delivery & Collection of Hire Equipment

Delivery and collection slots are allocated on a first come, first served basis. If your requested slot is unavailable, a member of our team will contact you to arrange a suitable alternative. Time slots are available in 30-minute intervals (for example, 9:00am, 9:30am, 10:00am). Whilst we always do our best to arrive within your allocated time slot, please be aware that timings may occasionally fluctuate by up to 30 minutes either side due to traffic, previous bookings, or circumstances beyond our control. We recommend allowing at least 30 minutes preferably 60 minutes for delivery and setup before your event is due to start. For example, if your guests are arriving at 2:00pm, we recommend booking your delivery for no later than 1:00pm. To help ensure everything is fully set up in time for your party and to avoid disappointment should the delivery team experience an unexpected delay, we strongly recommend opting for an earlier delivery slot and clearly stating your exact party start and finish times on the booking form. If you are hiring a hall or venue, we recommend booking the venue for a minimum of one hour before and one hour after your actual party times to allow sufficient time for delivery, setup, collection and any unforeseen delays.

Occasionally, delays may occur which are outside of our control. Once we have arrived and you have confirmed that you are happy to proceed with the hire and receive the equipment, no refund or compensation will be offered for lateness. If you do not wish to proceed with the hire due to a delay, you must speak to a member of our team before installation or setup begins. Once installation has commenced, the hire will be considered accepted and no refund will be available.

Deposits

For domestic bookings with a value of less than £200
We do not require a deposit upfront to secure your booking. Payment can be made on the day of your hire. However, for particularly large bookings or where adults will be using the equipment, we may require a returnable security deposit to cover any potential damage or loss. This deposit will be returned in full at the end of the hire, provided the equipment is returned in good condition and there are no losses or damages. We will advise you at the time of booking if a security deposit is required.

For corporate customers or bookings with a value between £200 and £400
A 25% deposit is required to secure your booking and must be paid within 48 hours of placing your booking. The remaining balance must be paid in full no later than 14 days before your booking hire date. Your booking is not considered fully secured until the required deposit has been received.

For corporate customers or bookings with a value in excess of £400
A 50% deposit is required to secure your booking and must be paid within 48 hours of placing your booking. The remaining balance must be paid in full no later than 14 days before your booking hire date. Your booking is not considered fully secured until the required deposit has been received.

For DJ Bookings
A 50% deposit is required to secure your booking and must be paid within 48 hours of placing your booking. The remaining balance must be paid in full no later than 14 days before your booking hire date.

For Photo Booth Bookings
A £100 deposit is required to secure your booking and must be paid within 48 hours of placing your booking. The remaining balance must be paid in full no later than 14 days before your booking hire date.

For Rodeo Bookings
A £100 deposit is required to secure your booking and must be paid within 48 hours of placing your booking. The remaining balance must be paid in full no later than 14 days before your booking hire date.

Discounting Policy

Every year we provide hire equipment to thousands of customers from domestic clientele through to charities and large corporations. To keep things simple and transparent we operate using the following discounting policy for all customers:

NB: only one type of discount can be used per booking. For example, a 'Loyalty Discount' cannot be used in conjunction with a 'Charity Discount' as part of the same booking or multiple bookings happening on the same day, at the same location.

**Multi-Hire discounts (Medium & Large) only apply if the booking has 3 or more inflatable assets within the same booking.

Tailored Quotes

We understand that not all bouncy castle hires are alike, so we are more than happy to tailor a quote to meet your needs. Just give us a call and we will talk through your options.

Cancellations and refunds

Refunds, Cancellations & Overpayments

Any refunds or compensation due will be provided as account credit or a gift card, which can be used towards future bookings. We do not offer refunds in the form of cash or bank transfer for any type of cancellation, refund, or compensation. If an overpayment is made towards your booking, the amount will be offered as account credit or a gift card. Once funds have been received into our bank account, we are unable to return them by cash, bank transfer or back onto your card. By making a booking, you acknowledge and agree to these terms.

For domestic bookings with a value of less than £200

For weather related cancellations, if you let us know the day before, we are able to reschedule your booking for another day. We certainly don’t want to penalise you for the British weather.

Any form of cancellation is subject to a £20 cancellation charge to cover any admin costs. Alternatively you can move your booking to another date free of charge. You will be sent an invoice by email. If you have already paid you will be offered account credit or a gift card for the remaining amount.

If cancelling your booking for any other reason, and within 14 days of the hire date, there will be a 25% cancellation charge. You will be sent an invoice by email. If you have already paid you will be offered account credit or a gift card for the remaining amount.

If cancelling your booking for any other reason, and within 7 days of the hire date, there will be a 50% cancellation charge. You will be sent an invoice by email. If you have already paid you will be offered account credit or a gift card for the remaining amount.

If the value of your booking is in excess of £200 please refer to our cancellation and refund policy below.

For customers with a booking value in excess of £200